Hong Kong’s West Kowloon Station (WEK) serves as the territory’s gateway to the national high-speed rail network, connecting to destinations across China. Since the full resumption of cross-border travel in 2023, high-speed rail ridership has surged dramatically. In December 2025, the station recorded a record single-day patronage of nearly 140,000 passengers, with annual ridership exceeding 30 million passenger trips and cumulative ridership surpassing 100 million since its opening.
To meet the demands of this rapidly growing passenger volume, MTR Corporation has been continuously upgrading station facilities. MINGLE Furniture is proud to have supplied airport-grade waiting chairs for this world-class transport hub.
West Kowloon High Speed Rail Station: Large-Scale Waiting Hall Seating
As the gateway connecting Hong Kong to the national high-speed rail network, West Kowloon Station has repeatedly broken records in passenger throughput – in the first half of 2024, the passenger volume exceeded 16 million, setting a new high since its opening in 2018. The departure hall of station B3 currently has about 1400 seats, an increase of 200 seats compared to 2023, distributed in multiple waiting areas.
MINGLE airport waiting chairs played a key role in this large-scale seating deployment, supplying waiting chairs for the West Kowloon High Speed Rail Station waiting areas. This series supports flexible combinations from 2-seater to 5-seater configurations to accommodate different waiting zone layouts. Custom colour matching is available, with priority caring seats for vulnerable passengers seamlessly integrated alongside standard seating—helping transport operators build human-centred waiting environments.
The Hong Kong government continues to monitor West Kowloon Station’s operations and passenger flows, with ongoing efforts to optimize waiting hall layouts and seating facilities. MINGLE Beam Seating solutions offer the flexibility needed for future reconfigurations as passenger demands evolve.
MINGLE’s Contribution to West Kowloon Station
MINGLE PU waiting chairs are installed throughout the B3 departure hall waiting areas, supporting flexible configurations from 2‑seat to 5‑seat rows. Priority caring seats are seamlessly integrated alongside standard seating, helping transport operators build human-centred waiting zones for passengers of all ages and needs.
MINGLE Beam Seating Solutions are engineered for 24/7 high‑traffic environments, featuring:
Reinforced anti‑rust aluminum frames – for long‑term durability in busy terminal conditions
Scratch‑resistant, easy‑clean upholstery – for low maintenance in high-traffic areas
Ergonomic curved backrests – to reduce passenger fatigue during long waits
Customisable colours and configurations – to match terminal design requirements
Beyond Seating: A Commitment to Passenger Experience
The station has also introduced USB charging ports at seating areas and upgraded the Business Class Lounge with additional comfortable seating. These improvements reflect MTR’s ongoing commitment to enhancing passenger experience as high-speed rail continues to grow in popularity.
The B3 departure hall has also been reconfigured with improved queuing layouts, enhanced signage, and large electronic displays providing real-time train information.
A Proven Track Record in Hong Kong’s Transport Infrastructure
MINGLE successful delivery of waiting seating for West Kowloon Station adds to its growing portfolio of Hong Kong transport projects, including MTR station platforms and China Travel Service waiting halls. This demonstrates our capability to deliver large‑volume, on‑time public seating orders while meeting stringent engineering standards.
For ongoing airport expansion projects, new terminal construction, and transit hub developments across Asia, Europe, and the Middle East, selecting a seating supplier with mature transit project experience avoids costly design and installation errors.
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Whether you need metal perforated station seating, comfortable PU waiting chairs, or custom‑designed public furniture, MINGLE delivers cost‑effective, long‑lasting beam seating solutions for global transit infrastructure projects. Contact our engineering team today for layout drawings, quotation support, and project reference cases tailored to your terminal design requirements.